2023 Kia Telluride
Priya NatarajanRO 48219
Recall campaign
12m
Start inspection
Every car in the shop, from check-in to pickup.
Keyturn runs the service department on the Windows PCs you already have.
Windows 10 and 11. Starter is free, by invite.
The technician's phone
Today
The day, on one screen.
Appointments, walk-ins and the cars that need attention, on the same list on every PC in the shop.
Check-in
Book or check in a customer in one flow.
A technician scans the VIN with a phone camera, no app to install, takes the walkaround and odometer photos, and the car is on the board with the customer's concerns before the customer sits down.
Service board
Every vehicle by stage, with one thing to do next.
Each card shows the vehicle, the technician and the time in stage, with one thing to do next.
ArrivedInspectionEstimate sentIn progressReadyPicked up
Estimates and approvals
Build the estimate, send it to their phone.
The advisor enters labor hours at the shop rate and the parts, and sends the estimate to the customer's phone.
On the customer's phone
A simple page, one answer per line.
The customer approves or declines each line, signs if the shop requires it, and the answer is recorded with who said yes and when.
Customer status page
Customers follow their car from a text link.
The customer opens the text, sees the stage, the photos and notes the shop shared, and can ask for an update.
Parts
Parts on order, per vehicle.
Each part on order sits with the car it is for, an arrival is marked once, and the technician sees when the car can proceed.
Follow-up calls
The call after the visit, made and recorded.
After the visit, Keyturn lists who to call, records the outcome and the rating, sends the voicemail text or email from your templates, and fills the advisor scorecard.
Team and roles
One shop, every PC.
Advisors, technicians and the parts desk each see what their role needs, and every PC in the shop shows the same board.
Insights
How the shop is doing, in numbers.
Hours sold, approval rate, time in each stage and follow-up results, by advisor and by week.
Runs on the computers you already have.
Windows 10 and 11. Installs in a minute and updates itself.